Without TenantAI
- Something happens during your tenancy
- Search Google and open multiple websites
- Try to understand legislation, regulation and guidance
- Work out what is current and relevant
- Determine which rule applies to your situation
Launching first in NSW
Your Tenancy Questions. Answered 24/7.
Understand your rental situation, your rights and what to do next—in just a few seconds.
Purpose-built tenancy AI grounded in legislation and trusted tenancy sources.
3 Questions FREENo Credit Card RequiredA$29/year · Up to 100 Questions
24/7 AccessNSW FocusedSources ShownNo Credit Card to Try
Built for renters
Renters Finally Have a Tool Built for Them.
Property professionals have had specialised software, industry resources and professional tools for years. Renters are often left to search and interpret tenancy information themselves.
What are my rights?
Which rules apply?
How does this apply to my situation?
What should I do next?
You ask the question. TenantAI does the searching.
From hours to seconds
From Hours of Searching to One Question
With TenantAI
- Ask one question in your own words
- Relevant tenancy information retrieved
- Relevant rules identified
- Plain-English explanation
- Practical next steps and sources shown
All in just a few seconds.
No hours of searching. No jumping between websites.
Search is only the first step
Why Not Just Google It?
Google can help find information. The difficult part is knowing what to search, which result is current, which rule applies and how legislation, regulations and guidance fit your circumstances.
Ask→Retrieve→Understand→Act
No searching through dozens of pages trying to work out which one is right.Purpose-built, not general purpose
Why Not Just Use ChatGPT?
General-purpose AI is designed to answer almost anything. TenantAI is purpose-built to help answer tenancy questions.
General-purpose AITenantAI
Broad topicsTenancy-specific
General information flowStructured tenancy sources
Generic answer formatAnswer, law, next steps and sources
Wide-purpose assistantPurpose-built tenancy assistant
For NSW matters, it retrieves from a structured source system covering legislation, regulations, NSW Government and Fair Trading resources, and trusted tenant guidance.
Don't just get an answer. See what's behind it.Retrieval-Augmented AI
Not Just AI. Tenancy-Specific AI.
Rather than relying only on information a model may already know, TenantAI retrieves relevant information from carefully selected tenancy sources for each question.
- 01Your Question
- 02Tenancy Sources Searched
- 03Rules Identified
- 04Your Situation Considered
- 05Explanation and Next Steps
- 06Sources Shown
AI with a specific job: helping renters understand tenancy information.
Designed around real tenancy situations
Built With Real Property-Industry Experience
Built with real-world Australian property-industry experience. TenantAI combines practical context with purpose-built retrieval, legislation, regulation, government information and trusted tenant guidance.
No renter should need to memorise tenancy legislation or spend hours searching every available resource.
- Repairs
- Urgent repairs
- Rent increases
- Bonds
- Access
- Inspections
- Notices
- Lease breaks
- Ending a tenancy
- Rent payments
- Responsibilities
- Disputes
Immediate information
Your Tenancy Doesn't Only Happen During Business Hours.
Something breaks at 10pm. A property manager emails after work. A notice arrives on Friday afternoon. A question comes up over the weekend.
Your tenancy doesn't only happen during business hours. Access to tenancy information shouldn't either.
No legal terminology needed
Ask About Real Tenancy Situations
You don't need legal terminology. Just explain what's happening.
My landlord says I have to leave. How much notice should I receive?
My tap is leaking. Is this an urgent repair?
Can my rent be increased during my tenancy?
I want to leave before my fixed-term agreement ends. What happens?
Have a tenancy question of your own?3 questions free · No credit card required
Ask TenantAI Free Transparent by design
Don't Just Get an Answer. See What's Behind It.
TenantAI uses a structured answer experience so you can understand the result and inspect the information supplied to the answer.
You can see where the information comes from.
TenantAI
Short Answer
A concise explanation of the relevant tenancy information.
What the Law Says
The materially relevant legislation and rules.
Explanation
How the retrieved information relates to the facts provided.
What to Do Next
Practical steps and any information still needed.
Retrieved Sources
Relevant NSW legislation and practical guidance shown here.
“I don't know where I stand.”
“I understand the relevant information, I've seen the sources and I have a clearer idea of what I can do next.”
Better information can give you greater confidence throughout your tenancy.
NSW legislationGovernment and Fair Trading sourcesTrusted tenant guidanceSources shown with answers
Simple pricing
Start Free. Keep Help Within Reach.
No credit card is required for your three introductory questions.
Free
3 questions
No Credit Card Required
Ask Your First Question FreeAnnual
A$29 / year
Up to 100 tenancy questions per year
- 24/7 access
- Sources shown
- Follow-up questions supported
- Phone and computer access
Top-up
A$10 one-off
100 additional questions
Available while annual membership remains valid.One brand, jurisdiction-specific sources
Built for NSW Today. Designed for Australia.
NSW is the first available jurisdiction. Each future jurisdiction is intended to use its own relevant laws, regulations, government resources and trusted tenancy sources.
- NSWAvailable Now
- VICComing Soon
- QLDComing Soon
- WAComing Soon
- SAComing Soon
- TASComing Soon
- ACTComing Soon
- NTComing Soon
Common questions
TenantAI FAQ
Is TenantAI legal advice?
No. TenantAI provides general tenancy information. It is not a law firm or a substitute for personalised legal advice.
Where does TenantAI get its information?
For NSW questions, TenantAI uses a controlled source hierarchy including the Residential Tenancies Act, Residential Tenancies Regulation, NSW Government and Fair Trading information, and trusted Tenants' Union guidance.
Is TenantAI just ChatGPT with a different name?
No. General-purpose AI can be useful, but TenantAI adds tenancy-specific retrieval, source hierarchy, calculations, answer structure and source display around the answering model.
Why wouldn't I just Google my question?
Google can help you find pages. TenantAI is designed to retrieve relevant tenancy material, connect the sources and explain how the information relates to the facts you provide.
Why wouldn't I contact NSW Fair Trading or a tenancy advice service?
Those services remain valuable, particularly when you need personal assistance, advocacy or professional advice. TenantAI is an immediate first place to understand the issue and prepare better questions.
Is TenantAI always correct?
No information service is infallible. TenantAI shows its sources so you can check important information against current NSW legislation and obtain legal advice where appropriate.
What counts as one question?
One successful substantive tenancy answer uses one question credit. Clarification-only, out-of-scope and failed responses do not permanently use a credit.
Do I need a credit card to try it?
No. A new account includes three introductory questions without a credit card.
What happens after my 100 questions?
While your annual membership remains valid, you can purchase another 100 questions for A$10 as a one-off top-up.
Can I cancel?
Yes. Annual membership can be managed through the billing portal, with paid access continuing until the end of the current paid period when cancelled at period end.
Will other Australian states be supported?
That is the plan. NSW is available first; each future state or territory will require its own laws, regulations and trusted sources.
A clearer place to start
Renters Finally Have a Tool Built for Them.
Ask the question.Understand the rules.See the sources.Know what you can do next.
All in just a few seconds. Available 24/7.
3 Questions FREENo Credit Card RequiredA$29/year · Up to 100 Questions
Ask Your First Question Free